Privacy Policy

Privacy Policy

Introduction

Welcome to https://caravan-dealers-brisbane.thebestlocalpro.com (referred to as ‘Caravan Dealers Brisbane’ or ‘we’). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://caravan-dealers-brisbane.thebestlocalpro.com.
  2. All applications, services, and products offered under the Caravan Dealers Brisbane brand.
  3. Interactions on our platforms, such as using our apps, visiting linked websites, or communicating with us via various channels.

Please note that this policy does not extend to third-party sites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices.
  3. Communication: We may contact you via email, phone, or SMS for various purposes, including newsletters, marketing campaigns, transactional updates, or customer support.

Personal Data Collection

We collect several types of personal information from our users:

  1. Account Information: Details required to create and manage your user account, such as name, username, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: We may collect bank account details or other financial records for direct payment methods.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to enhance user experience and analytics.
  6. Location Data: Your geographic location data when you interact with our apps or visit our websites.
  7. Feedback and Reviews: Personal insights, comments, and ratings you choose to share with us.
  8. Social Media Information: Data from social media platforms when you connect your accounts for seamless services.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased on our platform.

We collect this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party partners who assist us in providing services.

Cookies

Caravan Dealers Brisbane uses cookies to improve your experience and analyze website performance:

  1. Strictly Necessary Cookies: Essential for navigating our sites and ensuring basic functionalities.
  2. Preference Cookies: Remembering user preferences, language settings, and appearance choices.
  3. Analytics Cookies: Tracking aggregated data for analytics and site optimization purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, plus an additional period to comply with legal obligations:

  1. Legal Requirements: We may need to keep records for tax, accounting, or legal purposes.
  2. Business Needs: Data retention periods are based on our legitimate business interests and operational requirements.
  3. Data Anonymization: Once data is no longer needed, we anonymize or delete it securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption for data in transit and at rest to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage secure third-party service providers who comply with privacy standards to process data on our behalf.
  3. Access Controls: Strict access controls are in place to ensure only authorized personnel can access personal data.

Children’s Privacy

Caravan Dealers Brisbane does not knowingly collect or solicit personal information from children under the age of 18. We encourage parents and guardians to take an active role in their children’s online activities and to review our privacy policy for further details.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access and Rectification: The right to access and request corrections or amendments to your personal data.
  2. Erasure and Restriction: The right to request the deletion of your data or limit its processing under certain circumstances.
  3. Data Portability: The ability to move, copy, or transfer your data to another service provider.
  4. Objection and Non-Discrimination: The right to object to processing based on legitimate interests, with no adverse impact on you.
  5. Appeals and Complaints: You can file complaints with supervisory authorities or contact our privacy team for data-related issues.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately after posting on our website, with a clear notification on our homepage. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, data requests, or complaints:

Email: [email protected]
Address: [Provide physical address]

We value your trust in our company, and we are committed to handling your personal data with the utmost care and transparency.